![]() Check your presence status on mobile or desktop.Select Connect and you'll be taken to your browser to finish the process. If you don't have an internet connection, you'll receive a banner in Skype saying No internet connection. If you are connecting to a new public Wi-Fi network, you'll receive a banner saying Finish your Wi-Fi setup. ![]() You might have an issue with your internet connection.If you are not signed in or the app isn't running, you may not receive incoming message notifications. Make sure you are signed into Skype and it's running on your device.We're always making improvements, so be sure to keep Skype updated for the best performance. The site will tell you if there are any reported issues. Having problems sending or receiving messages in your Skype chats? The following tips should help.
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